Cancel, Replace and Return Policy
7.1 If the order or the item(s) you want to cancel have not been shipped, you can cancel though logging in to your account and manage from your account.
7.2 In case, if the item(s) is already shipped at the time of cancel, kindly do not accept the delivery of the order.
7.3 However, if the cancelled item is delivered and returned, we will proceed with the refund of your money after checking the packing condition and verified by our warehouse. However, no refund can be claimed by the user in any delay in delivery, or any other reason which is beyond the control of the website.
7.4 If the payment is done through credit/debit card or net banking the refund will be made within 24-48 business working hours after verifying the return item(s).
7.5 In case, if the item(s) ordered is damage in the process of transportation/delivery or wrong delivery the same item(s) will be replace after verifying the condition.
7.6 Return, replace or refund request should be made within 4 days of its delivery.
7.7 Return, replace, refund request will not be accept under the following conditions:
Product damage due to misuse
Return without original packaging, price tag, labels, freebies
Product is used
Request after 4 business working days
7.8 If you had redeemed loyalty points for an order, the same will be credit back to your account in case of cancellation. However, discount voucher is for one time use only, it will be counted as used even if you cancel your order.
Package, Shipping, Delivery Policy
8.1 All our products are quality check approved before package and shipping.
8.2 Product are package in box, while fragile items are double pack in bubble wrap for additional safety and secure.
8.3 After passing all quality check, products are entrusted to our courier agent. Our agent will contact you directly to deliver to the earliest possible time.
8.4 We ship all India
8.5 Products shipped can be track after 24hrs from dispatching our order. Product tracking no. will be mail to you once the courier agent process your order.
8.6 Estimate delivery time is within 1-5 business working day.
8.7 Sometimes delivery may take more than estimate time due to-
- Bad weather
- Flight delay
- Political issue
- Other unpredicted circumstance
8.8 The courier partner will attempt delivery three time maximum, in case the user is not reachable or fail to accept the website has right to cancel the order.
8.9 The website shall not be responsible in any delay in delivery, damage or lose of products. In case there is damage in the product the seller will replace with the same.
8.10 Flat Rs.50 shippling charge is applied on all orders below Rs. 500, while free shipping on order of above Rs. 500
8.11 In case, you select CoD, extra charge of Rs.74 will be assed in your bill.